IMC874378D80

台北市松山區

派遣

運動體育用品器材

客戶服務

Respond & handle the order requests via email or phone from marketplace partner and internal team timely to catch up the market need.
Primary liaison for Key Accounts. Resolves issues like price, discount, and delivery discrepancies. Maintains frequent communication with partners for prompt support.
Be the lead on managing all sales returns in Taiwan, speed up the lead time and provide an efficient bridge between warehouse, customers, and cross functional teams.
Work closely with logistics and sales teams and provide expertise in order management and maintenance.
Effectively communicate with partners to assigned accounts to resolve issues and frequently connect with customers to provide prompt support for the customer needs. Maintain collaborative customer relationship.
Provide regularly provides reports on cancellations, order balance, shipment, order status, and returns to the Sales team and partners.
Support for local consumer service. Acts as a key contact for consumer service in Taiwan, ensuring quality support.

《合作方式》
長期派遣

《工作地點》
台北市松山區敦化南路一段（近捷運小巨蛋站）

《工作時間》
1、週一至週五 0900-1800
2、週休二日

《薪資與福利》
1、月薪40000-41000（依學經歷核定）
2、任職期滿獎金
3、其他法定福利

※歡迎透過IMC網站投遞履歷，或將履歷mail至：herbert.chen@imc.com.tw（信件標題請複製職務名稱）

NTD / 月薪 40,000 ~ 41,000

勞工退休金提撥 / 勞、健保 / 依法令規定之相關福利

外商

Bachelor’s degree with minimum 2 years solid experience in Customer Services / Order Management
Able to handle customer enquiries independently
Good telephone manner and communication skills
Good interpersonal and communications skills in English and Mandarin
Experience in SAP system and familiar with MS Excel
Able to work in team-based environment, demonstrated multi-tasking abilities
Immediate availability is preferable

英語(很流利)

大學以上

不需負擔管理責任

日班

周休二日

1人

可面議

2024 / 11 / 01