全球運動品牌Customer Service Professional

我要應徵
  • IMC279952D80

  • 台北市松山區

  • 派遣

  • 運動體育用品器材

  • 客戶服務

  • Central Coordinator for all NSP returns in Taiwan:
    1.Manages RSO processing, document flow, exceptions, and incident handling.
    2.Liaises with logistics, warehouse, sales, and customer finance teams.
    Primary Liaison for Key Accounts and Internal Partners(Sports Marketing)
    1.Key contact window for TW accounts & HKTW Marketing
    2.Order Management
    3.Resolves issues like price, discount, and delivery discrepancies.
    4.Maintains frequent communication with partners for prompt support.
    Collaboration with Sales Team:
    1.Provides expertise in order management and maintenance.
    2.Enhances team performance with her deep understanding of processes.
    Reporting:
    1.Regularly provides reports on cancellations, order balance, shipment, order status, and returns to the SA team and partners.
    2.Ac-hoc reports per requirement.
    Launch Management: order management & adjustment to support launch products and work closely with logistics inbound team to make sure on-time delivery for launch products
    Support for ND Operations: Acts as a key contact for ND partners in Taiwan, ensuring order, delivery, other issues support.

    《合作方式》
    長期派遣

    《工作地點》
    台北市松山區敦化南路一段(近捷運小巨蛋站)

    《工作時間》
    1、週一至週五 0900-1800
    2、週休二日

    《薪資與福利》
    1、月薪60000-64000(依學經歷核定)
    2、任職期滿獎金
    3、其他法定福利

    ※歡迎透過IMC網站投遞履歷,或將履歷mail至:herbert.chen@imc.com.tw(信件標題請複製職務名稱)

  • NTD / 月薪 60,000 ~ 64,000

  • 依法令規定之相關福利 / 勞工退休金提撥 / 勞、健保

  • 外商

  • Bachelor’s degree with minimum 4 years solid experience in Customer Services / Order Management
    Able to handle customer enquiries independently
    Good telephone manner and communication skills
    Good interpersonal and communications skills in English and Mandarin
    Experience in SAP system and familiar with MS Excel
    Able to work in team-based environment, demonstrated multi-tasking abilities
    Immediate availability is preferable

  • 英語(很流利)

  • 大學以上

  • 不需負擔管理責任

  • 日班

  • 周休二日

  • 1人

  • 可面議

  • 2024 / 11 / 01


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