職務內容

1. Financial Process Management
• Assist with invoices, payments, and various administrative tasks to ensure all financial processes run smoothly.
• Monitor budget and ensure monthly spend within given budget.
• Manage purchase requisitions, purchase orders, and invoice processes.
2. Contract and Application Process Management
• Manage contracts and internal application processes, ensuring all documents and processes comply with company policies and regulations.
3. Orders / Reporting Management
• Order key in, third-party data check/validation, leads data transmission between different systems.
• Update spreadsheets, databases, and inventories with statistical, financial, and non-financial information.
4. Loyalty Program Management
• Point redemption, gift handling, and sample stock monitoring and replenishment handling.
5. Daily Administrative Tasks
• Ensure the functionality and coordination of the department’s activities.
• Resolve customer issues related to returned and exchanged goods, enhance customer satisfaction, and ensure adherence to standard quality assurance service levels.
6. Support Projects
• Assist in organizing various projects to drive customer acquisition and retention.
Marketing Tasks
1. Digital Marketing Support
• Manage content, member, and messaging for LINE Official Accounts (Adult/Pediatric/HCP).
• Track reports, handle FB leads and data across different systems, set up and test HCP eDMs.
2. Campaign Management
Assist in organizing omni-channel campaigns and facilitate their success.
3. Marketing Analytics
• Employ marketing analytics techniques to gather important data (LINE OA, web analytics, CRM, etc.).
• Conduct performance recording and analysis, providing data support to optimize future marketing strategies.

需求條件